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NOT MORE.
Perspectives

Collaboration & pricing

Our portfolio is not your marketing plan.

An agency’s past work can show you what it can do. Your business still needs a recommendation of its own.

“Have you worked with a business like ours before?”

Asking for an example from your industry is a way of looking for reassurance. A useful answer should show relevant experience while recognizing what will be different in your case.

It is a natural question when choosing an agency. You want to see relevant experience, understand the quality of work and trust that the team can see the project through.

A portfolio helps you evaluate these things. It gives you examples, highlights and concrete topics to discuss.

There is an essential step between “we have done similar work” and “this approach fits your business”: understanding your situation.

A successful project provides evidence and lessons. Applying them to another business requires fresh judgment.

A good portfolio also shows the thinking behind the work.

You can see the quality of design, how messages are built, the functionality of a website or the consistency of a campaign.

When the project is explained and documented, you can understand more: the initial problem, the reasons for choosing a solution, the contribution of the team and the results obtained.

This information helps you assess a partner’s competence.

To judge its relevance to your business, we also need to understand the conditions in which the project was delivered.

Two brands in the same industry can work very differently.

Two restaurants, two clinics, two furniture stores, two clothing brands.

At first glance, they seem like fair comparisons. They sell products or services in the same category and may share similar goals.

But people choose between them for reasons that go beyond the business category.

Location, the precise offer, price, delivery speed and trust all matter. So does the experience after the purchase.

These differences affect the arguments we can use in communication and the results we can realistically pursue.

Two brands in the same industry can work very differently.
What may differ between brandsWhy it matters to marketing
Location and area servedAccess, distance, parking, delivery coverage and local competition can influence the choice. A single location and a national network need different promotion.
Products and range availableExclusivity, variety, customization and availability change the reasons to buy and the room for differentiation.
Quality and evidenceMaterials, craftsmanship and durability can support an advantage when there is evidence behind them. “Premium quality” needs more than the claim itself.
Price and positionPrice affects the alternatives customers consider and what they expect. Margin affects how much the business can afford to spend acquiring an order.
Stock and deliveryAvailability, made-to-order production, lead times and delivery costs all influence the decision. The campaign’s promise should reflect what the business can actually deliver.
Commercial termsDeposits, payment terms, returns, cancellation conditions and warranties can affect trust. Explain them clearly and accurately.
Services includedAdvice, installation, adjustments, training or ongoing support can change the perceived value of the offer.
Reputation and relationship with the audiencePrevious reviews, recommendations and experiences contribute to trust. A new brand must build part of this evidence.
Objectives and resourcesLaunching, clearing stock and increasing profitability require different decisions. The team’s budget, time and capacity determine what is achievable.
Sales processEase of ordering, response time and the quality of the sales conversation affect what happens to the interest generated.
Time and historySeasonality, previous campaigns and market changes may change the relevance of an approach.

A hypothetical example: two brands selling sofas.

The first has standardized products, available from stock, at affordable prices and with fast delivery.

The second makes sofas to order, offers customization, charges more and has a longer lead time.

Both sell sofas. People may choose them for quite different reasons.

For the first, availability, price and speed of delivery can be important arguments.

For the second, we need to explain customization options, materials and execution. A visit to the showroom, where the client sees the samples and discusses the right configuration, may be useful.

A campaign centered on immediate delivery cannot simply be transferred to a made-to-order product. A showroom invitation also needs rethinking for a brand that sells exclusively online.

Those business differences should shape the marketing decisions.

That’s why we also ask about things that, at first sight, seem outside the campaign.

We want to know what products are available, where you deliver, how long an order takes and what services are included.

We are interested in what people ask before buying, what makes them hesitate and why they sometimes choose an alternative.

These answers help us identify what is worth communicating or improving.

Sometimes the product needs a better demonstration. At other times, it needs clearer delivery information, an explanation of the price difference or a simpler way to request a quote.

The recommendation must account for what actually shapes the customer’s choice.

Portfolio results need explaining too.

“We increased sales.” That is a claim worth exploring.

  • For what period?
  • With what investment?
  • For what products?
  • Were there discounts?
  • Has the profit also increased?
  • What other changes have occurred in the business?

A campaign aimed at existing customers starts in a different place from one introducing the brand to new people.

Similarly, a large number of inquiries should be read alongside their relevance and the sales that followed.

Each team’s contribution matters too: who developed the strategy, produced the assets, managed the campaign and handled the sale?

A result becomes more useful when you understand how it was obtained, what it represents and what influenced it.

A competitor’s visible campaign is a starting point for investigation

We can study the messages, offer, product presentation and experience on the website.

Seeing an ad frequently does not tell us whether it is profitable. We may know nothing about costs, orders, returns or the contribution of existing customers.

Observations can help us form hypotheses, which we then test against your own business.

Copying the visible work does not recreate the conditions that may have made it successful.

Experience in the same industry also matters.

Knowledge of the industry can help us understand the products, customers’ questions and the buying process.

At the same time, a project from another industry can provide relevant lessons.

Maybe the problem was the same: people were asking for information, but never reached a sales conversation. They bought once and didn’t come back. Or they didn’t understand why the offer costs more.

Experience with a comparable problem can provide useful questions and directions. The specifics of your business still need to be understood and verified.

What is worth asking when someone presents a project?

  • What problem did you start with?
  • What resources and constraints did the client have?
  • What did your team actually do?
  • Why did you choose that approach?
  • How did you measure the result, and what are the limits of that interpretation?
  • What do you consider relevant to our situation?
  • What differences could change the recommendation?

It is reasonable to ask for comparable work. These questions make that request more useful by showing how the agency connects its experience to your project.

At NOT MORE., we use our experience to build a reasoned recommendation.

We start from what we know and check what applies to your situation.

We learn the objective, analyze the information available and talk to people who know the business. We identify what already works, where difficulties arise and what is worth addressing first.

Then we explain what we propose, why, what it involves and how we will assess progress.

A well-defined need may receive a direct solution. An unclear situation requires additional information. The scope of the investigation must be proportionate to the decision.

We owe the same clarity when presenting our work. A case study documents a completed project and verified results. An illustrative example, such as those in How We Would, shows how we would explore a situation, what we would ask and what we might build. The distinction should always be clear.

Experience also shows in the ability to recognize differences.

Experience helps us observe faster, ask better questions and avoid known mistakes.

Understanding your business helps us choose what is worth applying now.

Professionalism means that we can explain what we rely on, what we assume and what we need to check.

The portfolio can be the beginning of the conversation.

The plan is built around your business.

All visual examples

Illustrative examples used for explanation. Illustrated formats do not replace placement specifications.

Stock and delivery

NOT MORE. / EXAMPLE EXPLAINED
  • A / Ready-made furniture

    FICTIONAL BRAND A

    Available now. Ready for your home.

    Example CTASee stock models
  • B / Made-to-order furniture

    FICTIONAL BRAND B

    Made for your space.

    Example CTADiscuss configuration
Stock and delivery: visual comparison
All visual examples
ElementBrand A / from stockBrand B / made to order
SituationProducts available from stock.Production begins after ordering, with an agreed lead time.
MessageAvailable now, for your home.Created for your space.
ActionSee stock modelsDiscuss configuration
After the clickAvailable models, delivery times and shipping costs.Customization options, stages and a quote request.
What we checkActual stock, location and confirmed delivery time.Workshop capacity, lead time and installation.

Delivery changes both the promise and the next step.

Location and coverage

NOT MORE. / EXAMPLE EXPLAINED
  • A / Ready-made furniture

    FICTIONAL BRAND A

    Choose online. Delivered to your door.

    Example CTASee online collection
  • B / Made-to-order furniture

    FICTIONAL BRAND B

    Explore materials. Choose in our showroom.

    Example CTASchedule a visit
Location and coverage: visual comparison
All visual examples
ElementBrand A / from stockBrand B / made to order
SituationOnline store, with national delivery in our example.Local showroom, with regional delivery in this example.
MessageChoose online. Delivered to your home.Feel the materials. Choose in the showroom.
ActionSee online collectionSchedule a visit
After the clickCatalog and a check of delivery to the customer’s address.Address, access, opening hours and a booking form.
What we checkActual coverage, shipping cost and order handling.Service area, opening hours and how bookings are handled.

The service area affects where we communicate and where we send customers.

Products and customization

NOT MORE. / EXAMPLE EXPLAINED
  • A / Ready-made furniture

    FICTIONAL BRAND A

    The right model for your room.

    Example CTACompare models
  • B / Made-to-order furniture

    FICTIONAL BRAND B

    Form and material, chosen by you.

    Example CTAExplore options
Products and customization: visual comparison
All visual examples
ElementBrand A / from stockBrand B / made to order
SituationPredetermined dimensions and variants.Dimensions, configurable materials and finishes.
MessageThe right model for your room.Form and material, chosen by you.
ActionCompare modelsExplore options
After the clickDimensions, photos and variants available for each model.Actual options, configuration limits and advice.
What we checkAccurate product information, photographs and availability.Which options are feasible and how quotes are prepared.

Available range changes the information the customer needs.

Quality and evidence

NOT MORE. / EXAMPLE EXPLAINED
  • A / Ready-made furniture

    FICTIONAL BRAND A

    Look at the details before you choose.

    Example CTASee specifications
  • B / Made-to-order furniture

    FICTIONAL BRAND B

    Explore the texture. See the craftsmanship.

    Example CTADiscover the materials
Quality and evidence: visual comparison
All visual examples
ElementBrand A / from stockBrand B / made to order
SituationStandard products, with specifications for each model.Materials and finishes that can be selected according to configuration.
MessageLook at the details before you choose.Choose the texture. See the craftsmanship.
ActionSee specificationsDiscover the materials
After the clickDocumented materials, construction details and intended use.Samples, differences between options and examples of craftsmanship.
What we checkSpecifications, photographs and evidence for each claim.Evidence for the promised materials and features.

Price alone does not prove quality.

Price and position

NOT MORE. / EXAMPLE EXPLAINED
  • A / Ready-made furniture

    FICTIONAL BRAND A

    A clear price for the model you choose.

    Example CTASee price and details
  • B / Made-to-order furniture

    FICTIONAL BRAND B

    A quote for your configuration.

    Example CTARequest an offer
Price and position: visual comparison
All visual examples
ElementBrand A / from stockBrand B / made to order
SituationAccessible positioning; price set per model.Premium positioning; price calculated after configuration.
MessageClear price for the chosen model.An offer for your configuration.
ActionSee price and detailsRequest an offer
After the clickProduct price, what it includes and shipping costs.What affects the price, what is included and what we need to prepare an estimate.
What we checkTotal cost, margin and sustainability of promotions.Clarity of the offer, services included and margin.

How the price is set changes how the offer is presented.

Trade conditions

NOT MORE. / EXAMPLE EXPLAINED
  • A / Ready-made furniture

    FICTIONAL BRAND A

    Know the cost. Know what comes next.

    Example CTAView order details
  • B / Made-to-order furniture

    FICTIONAL BRAND B

    From configuration to installation.

    Example CTASee the stages of collaboration
Commercial conditions: visual comparison
All visual examples
ElementBrand A / from stockBrand B / made to order
SituationOrder online, with price and shipping shown.A tailored quote, with an agreed deposit and installation.
MessageYou know what you pay for.From configuration to installation.
ActionView order detailsSee the stages of collaboration
After the clickPayment, delivery, applicable conditions and contact for support.Steps, payments, order changes and services included.
What we checkPayment, returns, warranty and accurate information.Deposit, changes, installation and applicable terms.

Clear conditions help the customer understand the commitment.

What experience is relevant to your situation?

Tell us what you are looking for and what you would like to check in a similar project. We can discuss what evidence is relevant and what differences need to be clarified before a proposal is made.

Experience has to become the right work for the project

Once we understand the context, we define what to build and in what order. We can develop the strategy, creative direction, materials and campaigns, or build a website, integration or automation that the customer journey needs. If the obstacle lies in the offer or the way work is organized, the assignment can include business strategy and processes, developed with the people who use them.

When the need is clear, we can begin with the relevant service. When the situation needs investigation, we first define the scope of that analysis. Either way, we explain what we will deliver, what resources we need and how we will check the work. Trust grows through the work itself and through how we use what we learn to make the next decision.

How to evaluate the proposal before committing

Ask how a prospective partner connects an observation about your business to a practical intervention. A proposal should distinguish what is known, what is still a hypothesis and what needs checking. A portfolio example can demonstrate experience; an explanation applied to your situation helps you judge its relevance. At NOT MORE., we want that connection to be clear before you decide which work to entrust to us.

FROM A QUESTION TO YOUR SITUATION

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